Observer Services

Service After the Sale

Everyone who has ever purchased a precision machine understands that half the value is knowing that the relationship doesn't end when you walk out of the sales office. VIAVI Solutions offers professional Services that last the life of your product. From a complete in-house installation and expert training, to long-term maintenance and support that goes the extra mile.


VIAVI Solutions University (NIU) offers flexible training options to fit any schedule. Whether you choose Online, Classroom, or Custom Training, you'll learn about in-depth features and functions.


To make sure you get the most value and satisfaction from your solutions, professionally trained Consultants assist in the installation, staff training, and reports building you need for a great start.

Maintenance and Service Contracts

For ongoing Support, Viavi offers both maintenance and service contracts, depending on your product. These contracts provide access to technical support, upgrades to software, hardware repair, as well as login credentials for unlimited NIU Online Training.