SSLv2: The Observer Platform does not use SSLv2 and is not affected by the SSL vulnerability reported March 1, 2016.
OMS + Windows Updates: Some OMS hardware appliances are shutting down (safely) instead of restarting. See if your OMS hardware is affected and how to fix it.
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To speak with a member of our Technical Support department, please call:
US: 1-800-526-7919 (CST)
Europe: +44 (0) 1959-569880 (GMT)
Outside the US & Europe: +1 952 358-3800
Telephone technical support hours are between:
7:00 a.m. and 7:00 p.m. (CST)
8:00 a.m. and 5:00 p.m. (GMT)
If you can't find the information you are looking for, please email our support department at:
Technical Support Agreement
Viavi Solutions provides complete technical support for customers with active hardware warranty or software maintenance agreements.