Observer Resources

IT Briefs

Loaded with lists, metrics, and timely tips, IT Briefs are designed with the busy network professional in mind.

3 Key Cloud Monitoring Metrics

Uncover the primary monitoring challenges, key metrics for tracking performance, and the importance of cloud vendor accountability.

Learn More

8 Ways Fix Apps Fast

With the right APM solution, your organization can reduce costly troubleshooting time and ensure optimal service delivery.

Learn More

Avoid the VM Blackout: A Guide to Effective Server Monitoring

With robust application and network monitoring, it’s easy to forget about the server. But for a comprehensive performance solution, especially with any type of virtualization, remember to check in – or else.

Learn More

3 Shortcuts for UC Success

Managing UC means delivering streaming video fluidly, transmitting voice with clarity, moving IM's briskly, and sending emails promptly. To succeed from setup to show time, take these 3 tips to achieve the high performance end-users expect.

Learn More

Picking the Right Application Monitoring Solution

As network engineers spend more time monitoring and troubleshooting applications, the right APM solution helps ensure service uptime and faster resolution of problems. 10 components are critical to even the most basic APM strategy.

Learn More

User Experience: 5 Essential Monitoring Metrics

What metrics best reflect user experience? How do you configure monitoring solutions to assess what users actually encounter? In this brief, over 360 IT managers share their most valuable metrics for monitoring end-user experience.

Learn More

Can Your Analyzer Handle a VoIP Upgrade?

Is your old VoIP or PBX system rapidly approaching the end of its life? Determine whether your monitoring tools can keep pace with the new demands of a VoIP upgrade by considering these 4 critical areas – before it's too late.

Learn More

A Network Guide for Videoconferencing Rollout

Over 50 percent of organizations today employ videoconferencing, but how simple is it to make the move? End users expect smooth, seamless, and simple service. Explore these key requirements to ensure your tech passes the test.

Learn More

Are Agents Necessary for Accurate Monitoring?

There are 2 primary ways to manage network performance. Select the solution that best integrates with your existing resources by defining agent and agentless approaches. Establish a strategy for cost-effective performance visibility.

Learn More

Microsoft Lync 101: Ensure UC Everything

Microsoft Lync poses some of the usual unified communications challenges, such as bandwidth overload, application contention, and the effective monitoring of encrypted communication. 4 strategies can help ensure successful implementation.

Learn More

How Will IPV6 Impact Your VoIP System?

In September of 2013, the Internet Society announced that 2% of all Internet traffic was running on IPv6, double that of the previous year. Not all VoIP vendors are prepared, but you can take charge with these 3 critical considerations.

Learn More

5 IPTV Monitoring Best Practices

Internet protocol TV is everywhere. Discover the basics before focusing in on primary management challenges and best practices. Minimize packet loss, avoid bandwidth surprises, and prepare for a successful deployment.

Learn More